If our customers had a lot to say, click the review to read all their kind words.
I am not sure where to begin. My knees and hips no longer ache all day. I sleep like a well fed baby every night and relaxed is my new normal. The Makena Spa is beautiful and more than efficient! If you like easy pressure or hard pressure, this is the spa to buy. Love […]
We just bought the Makena and we love it so much. The jets feel so good on my back and legs. I really wish we got it sooner.
The Paradise Reunion hot tub has been a great purchase so far. We are impressed by the jets, easy to use screen, structure and material of the hot tub. We purchased the salt system and that has been amazing. The salt system comes highly recommended.
What a great spa for an even greater price! We could not be happier with our HotSpot Rhythm. We use it every single day and feel so much healthier overall.
We use our hot tub several evenings a week and it has truly changed our lives. I can’t explain how wonderful the water feels at the end of a long day. My husband and I really enjoy relaxing in our Tarino spa and watching the stars while talking about our days. This purchase has really improved […]
We couldn’t be happier with our hot tub. We had one before at our other home and loved it, but learned a few things that we took advantage of with our Caldera purchase, like the easy off/on cover and the music option, a must add on if you love music!! The filter cartridge system is […]
I have been a fan of HotSpring Spas for years. Needless to say, the Highlife Jetsetter LX was just as awesome as the HotSpring Spas that I have owned in the past. Thank you for your continued consistency and commitment to quality Pioneer Family Pools and HotSpring Spas! This spa is the perfect hot tub […]
We have had the HotSpot Relay spa for a month and we have used it every day so far. The seats and head rests are extremely comfortable. We could not have made a better choice. Thank you to Pioneer Family Pools Hamilton for their knowledge, service and continued support.
We are very happy with our Vacanza Vanto Caldera Spa. We replaced a 20 year old spa with this one and could not be more pleased. The Vanto heats quicker, the motor is quieter and it looks great compared to our old one.
We just had our Highlife Envoy Spa installed yesterday. After work my husband was able to relax in it and he immediately said, “Best decision ever, I love it!” I unfortunately was not able to enjoy it yet as I have a broken foot. I get the cast off Tuesday and I will be jumping […]
We love the hot tub, the salt water and the size (luxurious for two). We purchased from Pioneer because of our high confidence in their service. That confidence was justified through a complicated delivery and through our start up support. Pioneer was extremely helpful throughout the sale process and the wet test was very helpful. […]
My husband and I have wanted a hot tub for years! Unfortunately, due to COVID-19, we were unable to go into the store and see the tubs in person. Chris was so helpful! He got back to me right away and he sent me emails and texts for hours straight, finding us exactly what we […]
So much variety. No pressure selling.
I’ve personally observed Dave’s over and above customer-service mindset that sets a living example for the team at the Brampton store. The other day, while I was checking out, he took my 2 year old daughter over to one of the hot tubs and let her explore the light colours and played her favourite song, […]
We just got our new Tempo HotSpring Spa and we love it. It’s perfect after a workout, for spending time with family and it’s so relaxing. I use it early mornings while the kids are sleeping so I can sit, relax and drink my cup of coffee. I highly recommend getting one. Customer service is […]
Having chronic back pain and loving baths, I knew getting a hot tub was a must. Although we do not have much space in our backyard we made it work; now I can take a soak and let the stress melt away. My back aches are soothed by the heat while I enjoy being outside […]
This is my second HotSpring JetSetter tub, the first one last over 20 years! I don’t believe that there are better hot tubs out there. We love the no maintenance feature of our new spa. The Jetsetter is number 1!
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
Pioneer was quick to assist us with all of our questions and keep us on track. You can shop with Dale Craig at Pioneer with confidence. Quality products and a fair price.
We are very pleased with our new spa and the service that we received from Dan when selecting our spa. He was very knowledgeable and helpful. The delivery and install by Jay and Mark was very prompt, quick, courteous, and professional. A very positive experience all-round! Look no further than a Fantasy Spa if you […]
The absolute best spa experience you can imagine is in a HotSpring Grandee spa. We love the salt water and are so glad we chose this option. It is soothing and you don’t even know that it is salt water. I use the spa year round. Early Spring and late Fall are my favourite times […]
Great experience dealing with Brett with our first hot tub purchase. Easily handled over the phone. Jason handled the delivery which was seamless and helpful. Went over the basic operation and maintenance. A+ service.
Pioneer Family Pools offers great service and selection. From picking our hot tub, right up to the delivery, and satisfying my pre and post installation questions, Pioneer Family Pools was incredible. Thank you to Brady, Jay, Mark and all of the other staff who helped. We love our Vacanza Palatino spa! We are in it […]
I also wanted to pass along a thank you to the guys who delivered it, they were quick, professional and very knowledgeable.
Wow, how wonderful can life be with a Martinique Spa? Very wonderful. There is nothing like relaxing after a long day and feeling so good after you do so. The Martinique requires minimal maintenance and is a pleasure to have. Thanks, Caldera and Pioneer Family Pools Brampton!
This hot tub was a great value compared to others we looked at. It has everything we were looking for and more in a hot tub. We love all of the different jets that target different areas of the body. The Vacanza Palatino is very therapeutic. It’s been super easy to care for, and the […]
My wife and I purchased our Embrace hot tub 6 months ago and so far, it has been worth every penny we spent. It is the perfect size and is solidly built. We just relax in it in the evening and catch up on our daily events. It fits perfectly into the corner of our […]
The buying experience from our dealer, all the way to our delivery has been great. Our Flash hot tub looks great and feels like a deep tissue massage thanks to all of the soothing jets! Adding the chemicals can be a little confusing until you get the hang of it, so our Pioneer service technician […]
Using our Vacanza Marino spa is a great way to soothe aching muscles at the end of a long day for, or just for fun on weekends. Never having owned a hot tub before, it took us about 6 weeks to learn how to keep it balanced, based on our usage. With the help and […]
We purchased a new hot tub because the house we bought came with a hot tub that eventually stopped working. We wanted a more energy efficient hot tub anyways, but didn’t want to spend a lot of money. The Vacanza Tarino was the perfect tub for us as it has 2 loungers and comfortable seating. […]
