Careers

Why Join Pioneer?

 

CURRENT LISTINGS

 

Retail Associates

Sales Representative 

Hot Tub Technician

Navision Developer

Customer Service Representatives

Warehouse Associates

Send Resume's and Cover Letters to: careers@pioneerpools.com

Retail / Service

Pioneer Family Pools is looking for personable and professional retail associates. You will become a part of a supportive team in a fast paced and exciting environment. We have seasonal and full-time positions.

Store Locations

• Burlington: 4265 Fairview St, Burlington, ON L7L 2A4
• Oakville: 1020 South Service Rd E, Oakville, ON L6J 2X7
• Brantford: 143 Lynden Rd, Brantford, ON N3R 8L7
• Hamilton: 1160 Rymal Rd E, Hamilton, ON L8W 3N7
• Brampton: 20 Wilkinson Rd, Brampton, ON L6T 5B2
• Vaughan: 7979 Weston Rd #1, Woodbridge, ON L4L 1A6

 

Responsibilities

• Provide courteous and friendly service to all customers, escorting those who require further assistance to the appropriate sales associate or manager
• Assisting customers on retail floor and other departments (water lab, cash, chlorine fills)
• Perform miscellaneous cleaning in the store and maintain a clean and organized store
• Help price, stock and face merchandise on the sales floor and retail shelves
• All other duties and responsibilities assigned

 

Requirements

• Experience in Customer Service is considered an asset
• Excellent interpersonal communication skills
• Excellent organizational skills
• Proficiency with computers
• Must be available to work weekends

 

Full-time to part-time hours: 40 per week, 5 days per week

 

Sales Representative

Join a fun, engaging team in an outgoing retail environment where you will have a great amount of job diversity and customer interaction. The purpose of this position is to be helpful, knowledgeable and committed to finding solutions for all customers in their patio furniture needs. You will provide world-class customer service and sales practices. You will work independently, and in a team to create a clean, organized, life-like presentation of the outdoor furniture program. Your goal is to drive sales and find the most efficient, helpful and customer-focused outdoor furniture products to suit their lifestyle and well-being.

Training on products will be provided.

Location: This position is located at our Burlington retail location.

Pay: Hourly + generous commission on sales made that are paid out monthly

Responsibilities:

• Assist customers in designing their outdoor space to be everything they want it to be.
• Incorporate design, comfort, budget and merchandising for any and all customers as requested
• Drive sales through engaging both customers and associates with accurate and practical product knowledge.
• Assist and follow up with on-line leads.
• Collect all outstanding payments before delivery or install, manage the A/R list.
• Re-stock returns (if saleable); Assist the cashier with returns of all patio furniture items and accessories.
• Accurately schedule customer home deliveries as per the delivery and assembly guidelines based on regional days and accessibility.

• Maintain an outdoor display out front of the Retail location based on weather conditions. Ensure this area is presentable, well organized and clean
• Use Pioneer Family Pools core values and principles to deliver a positive, friendly and pleasant experience while exceeding our customers’ expectations
• Maintain at all times a clean, friendly, sales ready retail floor that is aligned with Pioneer Family Pools Corporate guidelines & expectations.
• Working of Pioneer Pools Tent sales & off-site events; as well as the availability for set up & take down for said events

Requirements

• Self-motivated
• Determined to learn, expand and maintain knowledge of our products/services
• Experience working in fast paced environments
• Ability to multi-task, prioritize and manage time effectively
• Excellent verbal and written communication skills
• Personable and outgoing in person and on phone

 

Hot Tub Technician

Hours: Full-time, Monday to Friday.

This position is also open to summer students, looking for a full-time seasonal role!

Pioneer Family Pools Oakville is looking for a personable and professional Hot Tub Technician to join our existing team members. This is a full-time position, Monday to Friday. The ideal candidate will have excellent communication skills and take pride in a job well done. Previous experience working with Hot Tubs would be considered an asset however, extensive training will be provided regarding in-field duties, procedures and equipment knowledge.

Job Responsibilities:

• Repair or replacement of hot tub equipment including pool pumps, electric heating elements, sensors and related components.
• Diagnostic and troubleshooting of hot tub equipment and water chemistry
• Proper explanation and instruction to customers about what needs to be done and why
• Recommend equipment and services based on customer needs
• Provide outstanding customer service
• All other duties and responsibilities assigned

Job Requirements:

• High School Diploma or Equivalent
• Previous experience working with Hot Tubs would be an asset
• Valid G Class Driver’s License
• You would be responsible to get yourself to and from work & from there a company vehicle and necessary tools will be provided
• Ability to work outdoors for extended periods in various weather temperatures – including hot conditions
• Team Player
• Excellent communication skills
• Problem Solving skills
• Flexible to unanticipated issues

Seasonal Customer Service Representative

Service Department

Pioneer Family Pools is looking for a personable and professional Customer Service Representative to work closely with our existing team members to provide outstanding service to clients during our peak season. You will become a part of a supportive team in a fast paced and exciting environment. The successful candidate will work out of our Burlington or Oakville Service Office.

You will be provided with extensive training regarding procedures and equipment knowledge. Prior experience in the pool industry is not required, but is an asset.

At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative team to ensure client concerns are addressed effectively and professionally.

Store Locations

• Burlington: 4265 Fairview St, Burlington, ON L7L 2A4
• Oakville: 1020 South Service Rd E, Oakville, ON L6J 2X7

 

Responsibilities

• Handle a high volume of inbound and outbound calls while providing a positive experience for each caller
• Answer client questions accurately and efficiently
• Troubleshoot client concerns
• Recommend equipment and services based on customer needs
• Schedule service calls as required
• Process payments
• All other duties and responsibilities assigned

 

Requirements

• High School Diploma or Equivalent
• Experience in Customer Service is considered an asset
• Excellent interpersonal communication skills
• Strong problem-solving skills and ability to think on your feet
• Strong time management and decision-making skills
• Ability to multi-task, prioritize tasks, and remain flexible to unanticipated issues
• Excellent organizational skills
• Proficiency with computers
• Must be available to work weekends

 

Full-time to part-time hours: 40 per week, 5 days per week

 

Job Types: Full-time or Seasonal

 

Pioneer Family Pools is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Pioneer Family Pools will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

Warehouse Associate

Pioneer Family Pools is hiring warehouse associates at our Burlington and Brantford locations.

 

Job Duties:

• Process, package and ship orders accurately
• Organize stocks and maintain inventory
• Inspect products for defects and damages
• Examine ingoing and outgoing shipments
• Organize warehouse space
• Receive, unload and place incoming inventory items appropriately
• Check, verify and fill customer invoices
• Abide by all company safety regulations
• Keep warehouse clean and organized daily
• Help customers load merchandise professionally into their Items such as salt, sand, chlorine, solar blankets, other big-ticket items.
• Receive all trucks, and confirm / match all packing slips & product
• Ensure no product leaves the warehouse without proper documentation
• Other duties as assigned

 

Job Requirements:

• Great attention to detail
• Experience working in fast paced environments
• Ability to multi-task, prioritize and manage time effectively

 

Shift times: Full-Time, Year-Round; Monday-Friday, 8am-4pm

 

Pioneer Family Pools is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Pioneer Family Pools will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

 

Office & Administration

 

Navision Developer

We are currently seeking a Dynamics NAV Developer to join our growing Business Intelligence Team. As our newest team member, you will be responsible for designing solutions to business requirements. The ideal candidate is someone with a strong sense of good coding practices and an analytical mind for approaching and solving problems logically and thoroughly. We are looking for someone who is excited about being a member of our team and contributing to the team's collective growth and success. We are looking for someone who asks questions to find the best solution to a problem and carry that solution through to production. In addition to the primary focus of working with Dynamics NAV, we want someone who is passionate about software development and is interested in applying themselves to solving problems using a wide variety of technologies and tools.

Remote work options available, address is 3230 Mainway, Burlington, ON, L7M 1A5.

Responsibilities:

• Design, develop and test solutions within the Microsoft Dynamics NAV platform
• Configure and maintain our Dynamics NAV implementation
• Provide support for escalated customer service issues
• Develop custom CA/L code to implement business requirements
• Perform complex, intensive business-to-business integration development
• Troubleshoot and fix defects
• Performance tuning

Qualifications:

• 3+ years experience with C/AL and C/Side programming
• Well versed in Form, Page and xml port design
• Strong familiarity with HTML, CSS, and JavaScript
• Ability to code SQL statements including complex joins, sub-selects, views, triggers and stored procedures
• Proficient in setting up NAV job queues
• Experience working with common third-party add-on solutions and their integration with Dynamics NAV (Lanham E-Ship and ACE Warehousing)
• Experienced using NAV extensions
• Proficient in coding and configuration of the LS-Retail Point of Sale System
• Experience using PowerBI or data related dashboard systems
• Excellent interpersonal communication skills both written and verbal
• Strong time management skills

 

Pioneer Family Pools is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Pioneer Family Pools will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

careers@pioneerpools.com To Apply!

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